Terms of Service

Terms and conditions for using LukkidsApp

Last updated: 2025-10-07

LukkidsApp Terms of Service

Effective Date: October 2025

1. Acceptance of Terms

By creating an account and using LukkidsApp, you agree to these Terms of Service. If you are creating an account for a child under 13, you must be the parent or legal guardian and you agree to these terms on behalf of your child.

2. Description of Service

LukkidsApp is an educational platform that provides children with safe AI-powered learning experiences under comprehensive parental supervision. Our service includes:

  • AI Learning Conversations - Educational chats with our AI buddy Sparkle
  • Parental Dashboard - Complete oversight tools for parents
  • Safety Monitoring - AICARES framework ensuring child-appropriate interactions
  • Family Guidance System - Customizable settings aligned with family values
Children Under 13:
  • Must have verified parental consent before account creation
  • Parents maintain full control over account settings and data
  • All interactions are monitored and reported to parents
  • Account can be deleted by parent at any time
Parents/Guardians:
  • Must be 18 years or older to create child accounts
  • Are responsible for supervising their child's use of the service
  • Must maintain current and accurate contact information
  • Are responsible for all activities under their family account

4. Acceptable Use

Children may use LukkidsApp to:
  • Ask educational questions and receive age-appropriate responses
  • Practice communication skills in a safe environment
  • Receive homework help and learning guidance
  • Explore topics appropriate for their age and interests
Prohibited activities include:
  • Attempting to bypass safety filters or parental controls
  • Sharing personal information such as real names, addresses, or school information
  • Using inappropriate language or requesting inappropriate content
  • Attempting to contact other users or create social connections
  • Any behavior that violates family guidance settings

5. Safety & Content Moderation

LukkidsApp employs the AICARES safety framework which includes:

  • Real-time content filtering to ensure age-appropriate responses
  • Immediate intervention for concerning conversations
  • Parent notifications for safety alerts
  • Automatic conversation termination for inappropriate requests
  • Human oversight for complex safety situations

6. Privacy & Data Protection

Your privacy is protected under our comprehensive Privacy Policy. Key points include:

  • Minimal data collection from children (first name only)
  • Complete parental access to all child data
  • No sharing of personal information with third parties
  • End-to-end encryption for all communications
  • COPPA and GDPR compliance

7. Account Management

Parents have the right to:
  • View all child conversations and interactions
  • Modify family guidance and safety settings
  • Export conversation data for personal records
  • Delete child accounts and all associated data
  • Receive immediate notifications of safety concerns
Account termination may occur if:
  • Terms of Service are violated
  • Safety guidelines are repeatedly ignored
  • Requested by parent or guardian
  • Required by law or legal process

8. Service Availability

LukkidsApp strives to provide reliable service but cannot guarantee:

  • 100% uptime or availability
  • Error-free operation
  • Continuous feature availability

We will provide reasonable notice of planned maintenance and service interruptions.

9. Intellectual Property

LukkidsApp and all its content, features, and functionality are owned by LukkidsApp and protected by copyright, trademark, and other intellectual property laws.

User Content:
  • Conversations remain private between the child and AI
  • Parents retain rights to their child's conversation data
  • LukkidsApp may use anonymized data to improve safety systems
  • No personal information is used for commercial purposes

10. Limitation of Liability

LukkidsApp provides educational tools but:

  • Is not a substitute for parental supervision
  • Does not replace professional educational or medical advice
  • Cannot guarantee specific educational outcomes
  • Is not liable for content generated by AI systems beyond our control

11. Changes to Terms

We may update these Terms of Service to reflect:

  • Changes in legal requirements
  • Improvements to our safety systems
  • New features or services

Parents will be notified of material changes via email and app notifications.

12. Contact Information

For questions about these Terms of Service:

Operator: MyCTOfriend (operator of Lukkids)

Address: 190 Rue Topaze, 13510 Eguilles, France

Contact Form: You can reach us by using the contact form on our website: lukkids.com/contact

13. Governing Law

These Terms are governed by [Jurisdiction] law. Any disputes will be resolved through appropriate legal channels with preference for mediation when possible.

By using LukkidsApp, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.